Refund Policy

Last updated 19 September 2026

If Gallra isn't worth it to you, you can have your money back within 14 days of any payment — the first one or a renewal, monthly or annual — no reason needed.

How to ask

Payments are handled by Paddle, our Merchant of Record. Request a refund through the link in your Paddle receipt email or at paddle.net, or write to hello@gallra.dev and we'll arrange it. Refunds go back to the original payment method.

After 14 days

You can cancel at any time from Settings → Membership, and you won't be charged again. You keep the paid plan until the end of the period already paid for; that period isn't refunded pro rata.

Nothing is lost

A refund or cancellation moves you to the free plan. Your sparks, chains and reports stay exactly where they are.